Frequently Asked Questions
Cookie Policy
This website does not store cookies, however we use PayPal to provide shopping baskets and functions to purchase products. If you would like to view PayPal's use of cookies, please visit their website for more information.
Legal Age
You have to be 18 or over to order products from VapeCloudz. E-cigs are a healthier alternative to conventional smoking, but still contains the addictive drug nicotine. For this reason it is agaist the law to sell our products to anyone 17 or under.
PG / VG
Propylene Glycol (PG) and Vegatable Glycerin (VG) are the two main components of eJuice, commonly mixed together in different quantities giving different results. Here at VapeCloudz we provide 40% PG / 60% VG mixtures balancing flavour, throat hit and vapour produced.
Postage Costs
All of our products are sent via Royal Recorded delivery, ensuring a quick and safe delivery for all of our customers.
This service is provided for all of our customers at a flat rate of £1.95.
Returns
If you would like to find information regarding returns, please take a look at our returns policy.
6mg and 11mg Nicotine Strengths
6mg and 11mg refers to the nicotine strength within our products, and is frequently used within eJuice descriptions. Whether our customers desire a lower or higher nicotine strength, this can be provided here at VapeCloudz. A no nicotine range of eJuice is also available in a 10ml refill.
